Frequently Asked Questions
Everything you need to know about our wildcrafted, organic skin care.
Are your products organic and non-GMO?
Yes, we use wildcrafted, organic, and non-GMO ingredients. Our products are formulated without synthetic chemicals, ensuring you receive the purest botanical nutrition for your skin.
How long does shipping take?
Orders are typically processed within 1-2 business days. Domestic shipping within the US usually takes 3-7 business days, while international shipping times vary by location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product within 30 days of the delivery date for a full refund, minus shipping costs.
Are your products cruelty-free?
Absolutely. We are Leaping Bunny certified and never test our products or ingredients on animals at any stage of the production process.
How should I store my skin care products?
To maintain the potency of our natural ingredients, we recommend storing your products in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Do you offer a subscription service?
Yes, our Subscribe & Save program allows you to receive your favorite products automatically at a discounted rate. You can customize your delivery frequency and cancel at any time.